Approval on the estimate, payment at the counter, paper trail on both.
Repair shops, detailers, tire and collision shops live between a diagnosis and an authorization. The car is on the lift, the customer is at work, and the ticket keeps growing. OptiPay360 gets the estimate approved in writing before the wrench turns, then closes the ticket at the counter with a card-present payment and a receipt the customer can't dispute the details of.
How the day actually runs
- 1Write the estimate
Parts and labor as separate line items pulled from your saved catalog, with taxes and shop fees applied.
- 2Get it authorized
Text or email the estimate; the customer e-signs the approval remotely. Additional work found mid-job goes out as its own approval.
- 3Close the ticket
Accepted estimate converts to an invoice with the approved scope intact — no re-typing parts numbers at pickup.
- 4Pay at the counter
Tap, chip, or swipe on a connected terminal, or key the card if the customer is paying by phone. Capture a signature on the receipt for the record.
The parts of OptiPay360 you'll use most
Signed work authorization
Estimates the customer approves by e-signature, with the acceptance recorded against the ticket.
Parts & labor invoicing
Separate line items, taxes, deposits on special-order parts, and partial payments on a single invoice.
Card-present terminals
Registered countertop terminals for tap and chip payments, with the transaction tied to the invoice automatically.
Dual pricing at the counter
Cash and card prices shown side by side, with the required disclosure displayed on screen before the customer pays.
Parts inventory
Track parts, pricing, and stock, then drop them onto tickets without looking up numbers twice.
Refund approvals & PIN override
Require a manager PIN or an approval step on refunds and voids so the front counter stays accountable.
What that adds up to
- Every added repair carries its own written authorization.
- Approved scope becomes the invoice, so pickup arguments start from the signed document.
- Card-present rates at the counter, with dual pricing disclosed properly on screen.
- Refunds and voids gated behind a manager, not left to the busiest person at the register.