OptiPay360, a platform operated by Optimum Payment Solutions
Effective Date: June 23, 2026 | Last Updated: June 23, 2026
1. Overview
These Messaging Terms govern transactional SMS/text messages sent through the OptiPay360 platform ("OptiPay360," operated by Optimum Payment Solutions). They apply to Merchants who use the Platform's messaging features and to the End Customers who receive messages.
2. Program Description
OptiPay360 enables Merchants to send transactional text messages to their customers, including:
- Invoice notifications and payment links
- Payment reminders
- Estimate notifications
- Payment receipts
- Appointment confirmations and reminders
Messages relate solely to the recipient's own transactions, invoices, estimates, or appointments with the Merchant. We do not send marketing or promotional content through this program.
3. Consent (Opt-In)
End Customers provide their mobile number and consent to receive transactional messages at the point of service — when they transact with or provide their contact information to the Merchant. The Merchant captures and attests to this consent within the Platform. Consent to receive messages is not a condition of purchase.
Merchants are responsible for obtaining and maintaining valid consent from each recipient in compliance with the Telephone Consumer Protection Act (TCPA) and applicable law, and for the accuracy of recipient phone numbers.
3.1 How consent is captured in the Platform (opt-in proof)
Below is the actual consent control as it appears in the OptiPay360 product, rendered live on this page from the same component used in the application. It is shown wherever a customer's mobile number is captured or edited — the Customers → Add customer dialog, the customer detail screen, and the customer section of an invoice or estimate. The checkbox is disabled until a mobile number is entered, defaults to unchecked, and the resulting opt-in is stored on the customer record with a timestamp for audit purposes.
Text messaging consent
A business cannot opt a customer into text messages. When the business sends this customer something by text, the item is emailed immediately and the phone receives the single opt-in request below. Messaging begins only if the customer replies YES from that phone; STOP ends it permanently.
Northside Auto Detail (via OptiPay360) would like to text you invoices, receipts, payment links and appointment reminders. Reply YES to opt in. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Terms: optipay360.com/messaging-terms
Program terms and privacy disclosures: Privacy Policy · Terms of Service · Messaging Terms
The consent language above is verbatim from the live application. No transactional SMS is sent to a mobile number unless this box has been checked for that customer.
4. Message Frequency
Message frequency varies and depends on the recipient's transactions and interactions with the Merchant (for example, when an invoice is sent, a payment is made, or an appointment is scheduled). Recurring scheduled messaging is not the basis of this program.
5. Message & Data Rates
Message and data rates may apply, depending on the recipient's mobile carrier and plan. The recipient is responsible for any such charges.
6. Opt-Out (STOP)
Recipients may opt out at any time by replying STOP to any message. Upon opting out, the recipient will receive a confirmation message and will no longer receive transactional SMS through the program (other transactional channels such as email may still apply).
7. Help (HELP)
Recipients may reply HELP at any time to receive information about the messaging program and how to get assistance.
8. Privacy
Mobile phone numbers and messaging consent are processed in accordance with our Privacy Policy, and use of the Platform is governed by our Terms of Service. Mobile information is not shared with or sold to third parties for their marketing or promotional purposes. Numbers and consent data are used solely to deliver the transactional messages described here.
9. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier and network conditions outside our control.
10. Changes
We may update these Messaging Terms from time to time. Material changes will be indicated by updating the "Last Updated" date. Continued use of the messaging features constitutes acceptance.
11. Contact
Optimum Payment Solutions — OptiPay360
Indianapolis, IN 46236
Email: support@optipay360.com
This document is provided as a general template and does not constitute legal advice. Given TCPA and carrier-compliance considerations, we recommend review by qualified legal counsel.